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  3. General Questions
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General Questions

  • I received a new unit, what do I do with the old one?
  • My remote control wont work, how can I troubleshoot?
  • Battery door on remote is stuck and wont open
  • Bluetooth Setup - Pairing Guide
  • Can I earn rewards for any of my past Guardian orders?
  • Can I earn rewards for Guardian orders I've placed over the phone?
  • Can I use my Lasko product in a barn?
  • Can I use regular water with the Guardian mist inhaler?
  • Can my product be hard wired?
  • Checking an online order status for a Lasko part
  • Do I have to enroll or register in individual Guardian promotions?
  • Do my Guardian points expire?
  • Does Guardian ship outside of the US and Canada?
  • Does it cost anything to begin earning points?
  • External vs. Internal Oscillation
  • How can I earn Guardian rewards?
  • How do I contact support if I have questions about my Guardian points?
  • How do I participate in Guardian's rewards system?
  • How do I redeem my Guardian points?
  • How do I register my Guardian warranty?
  • How does an ionizer work?
  • How does IR technology work with my remote control?
  • How does UV light impact a product?
  • How far away will the remote work my unit?
  • How long will it take for points to post to my Guardian account?
  • How to access a FedEx return label
  • How to complete an online website order
  • How to get your Amazon receipt from your Amazon account.
  • I already had an account with Guardian Technologies, can I use that login?
  • I received a new unit, what do I do with the old one?
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