If you experiencing no power to your humidifier it could be due to water getting into the base of the unit.
Please try plugging the unit into other outlets to be sure that there isn’t a problem with that outlet. Please also empty all water out of the base of the unit and turn it upside down for 24-48 hours.
If further assistance is needed, please reach out to our support team. We are available to chat Monday through Friday from 8am to 9pm EST or you can fill out a contact form by clicking here
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