Decalcification Cartridge Has a Bad Odor

If your FLTDC, FLTDC20, FLTDC30 has a bad odor, you can try soaking the filter in warm water for 20 minutes as this should help remove the odor. If you find this did not resolve the issue, please let us know and we can check if there is another way we might be able to assist you. If it is more convenient you may chat with us on Guardiantechnolgoies.com . We are available to chat Monday through Friday from 8am to 9pm EST or you can simply fill out a Merchant Inquiry form, https://www.guardiantechnologies.com/pages/merchant-inquiry, and one of our agents will be standing by to assist you.