If there is mold in the humidifier tank and/or base, this could be due to the unit not being cleaned often enough or the use of additives. Please try the following:
- Wash the lid, the mist spout and mist tube (remove mist tube) with 100% white vinegar. Be sure to rinse well.
- In the tank of the humidifier, you can soak the ultra sonic disk, using 100% white vinegar. Soak for 10-15 minutes then use the brush provided to gently clean all areas in the base. If you no longer have your brush you can use a soft bristle tooth brush.
- Drain any excess vinegar solution. Be sure to drain to the left toward the drain. Rinse the tank thoroughly.
If further assistance is needed, please reach out to our support team. We are available to chat Monday through Friday from 8am to 9pm EST or you can fill out a contact form by clicking here
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