The sensor on the unit may need to be cleaned. Please try the following:
- Power off the unit and unplug
- Open the small door on the right-hand side of the unit (rectangle on CDAP4500/CDAP5500,pictured below)
- For AC9400 the sensors are located on the back of the unit. (Pictured below)
- Blow out that area with canned air, or clean with the vacuum hose
- Shut the flap, plug back in and power on
This cleaning should allow for the unit to re-calibrate and the proper reading for the particulate matter should display.
*Please note when the air does have higher amount of particulate matter, the sensor will recognize that, the numbers will rise and the colors on the display circle will change.
*CDAP4500/CDAP5500
*AC9400
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