Unable to link Lasko product to Lasko Connect App

If you find that you are having challenges connecting your Lasko Bluetooth Fan to your Lasko Connect application, we have some simple steps you can follow to resolve that. 

Relevant articles:

How to Connect your Bluetooth Lasko Fan

How to update your in-app User Agreement

Please open your Bluetooth settings on your Android phone and scan for devices. Is your Lasko Fan showing on the list of nearby devices?

• If no, you may want to check to make sure that your device is up-to-date on security patches. Additionally, if you are using an older Android device, it is possible that the Bluetooth connection is not compatible with your Lasko product
• If yes, then your phone is recognizing the fan, however the communication between your fan's Bluetooth and the Lasko Connect app is closed and this may require further investigation by our support team. 

If you find that neither of the above articles, nor troubleshooting addresses your concern, and you find that your Lasko Bluetooth Device is not showing in your Lasko Connect Application as a connected device, please complete an online support request form and your concern will be escalated to our product experts.

Click here to complete the form.